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Privacy Pledge



Our Privacy Pledge to you from Superior Bank

Your financial privacy is extremely important to us. We realize that privacy is a valuable asset, and we want to ensure that you are protected by a privacy policy where personal information is treated with the utmost confidentiality.

Below is a notice of your financial privacy rights. In this notice, you will find an explanation of our privacy policy, as well as our pledge to secure your personal financial information. This policy and pledge applies to our entire corporate family - Superior Bank and Superior Bancorp.

We will not share or sell your customer information with third parties, except as permitted by law. If and when we do share this information, we will follow strict security standards, confidentiality policies and comply with applicable laws regarding the use of this information.

NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS


We, our, and us, when used in this notice means Superior Bank. This disclosure statement takes the place of any other previous statements regarding privacy and the use of consumer information. This disclosure is subject to change at any time. This is our privacy notice for our customers. The following describes our privacy practices that are applicable to the information of our individual customers who obtain a product or service primarily for personal, family or household purposes. When we use the words you and your we mean the following types of customers:

  • Our consumer customers who have a continuing relationship by purchasing or holding financial products or services such as a(n):


    • Deposit Account
    • Loan Account
    • Safe Deposit Box
    • Retail installment contract we hold or service
    • Mortgage Loan
    • All IRA accounts for which we act as custodian
  • Former customers


  • We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.

    We first define some terms.

    Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term "information" to mean nonpublic personal information as defined in this section.

    An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

    A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an "other party."

    THE INFORMATION WE COLLECT


    We collect information about you from the following sources:

  • Information you give us on applications or other forms
  • Information about your transaction with us
  • Information about your transactions with our affiliates
  • Information about your transactions with other parties
  • Information from a consumer reporting agency


  • THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR INFORMATION


    We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.

    YOUR INFORMATION AND OUR AFFILIATES


    We will not disclose information about you to any of our affiliates unless personally authorized by you or allowed by law.

    JOINT MARKETING


    We may disclose customer information to companies that perform services or functions on our behalf and to other financial institutions with which we have joint marketing agreements. Joint marketing agreements with other financial institutions allow us to bring information to you about financial products and services that generally are different than those we provide. We require our service providers and those with which we jointly market financial products or services to adhere to confidentiality standards governing the privacy of your information. These companies may use and disclose the information we provide to them only for the purposes for which it is provided by us or as otherwise permitted by law.

    YOUR INFORMATION AND OTHER PARTIES


    We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law. For example, we may disclose customer information about you to credit reporting agencies, in response to a court order, as required by certain federal and state laws, to help complete a transaction initiated by you, or as authorized by you.

    INFORMATION ABOUT FORMER CUSTOMERS


    We have the same policy for disclosing information about former customers as we do about current customers.

    If you have any questions, or need additional information, please contact the Superior Bank branch location nearest you, or call us toll-free at 1-877-222-1866.